TreFacStyle Mitaka South Exit

“I visited after 3pm on a weekday, and there seemed to be no people waiting for purchase requests, so the purchase and payment were completed in about 20 minutes. It was my first time using the service, but I felt reassured by the thorough explanations and responses I received. I would like to ask you again.”

“Best staff and service. Very quick turnaround.”

“I have used it for several purchases. All the staff are very friendly and the store is a used store, but it is clean and has a comfortable environment. I will use them again.”

“We purchased a large amount of used clothes from our move. The store is about 1 minute from the south exit of Mitaka Station. There is no dedicated bicycle storage area or even space in front of the store, so if you are going by bicycle, it is better to use the bicycle parking lot in the building opposite the post office. It's free for 2 hours. Well, I'm buying it, but I haven't worn it yet! The purchase price may make you feel that it was very expensive, but this is the same everywhere. When I bought it at a similar shop in Asagaya, there was no big difference. Therefore, when evaluating a second-hand clothing store, we evaluate added value such as convenience. The purchasing process here is very smooth and they provide a QR code so you can easily see the waiting time, so I didn't get frustrated even when I was waiting outside the store. If you install this store's app and register as a member while you are waiting, you will receive a coupon for a 20% higher purchase price. So, if you don't want to install it outside where there is no Wi-Fi, I think it will be much smoother to install the app and register as a member at home or somewhere with Wi-Fi. The clerk who helped me was young, but he was very kind and polite, and even though I was inexperienced, I was able to use the service with confidence. You can check on the app or on the store's website, but there is also information on what is currently available for purchase at a high price, so I think it's a good idea to check it out, then select what you want to sell before heading out.”

“I visited him for the first time today (Sunday, June 9th) in the evening. The store was empty, but all the staff were absorbed in their own tasks, and although they noticed me, none of them said, ``Welcome.'' I'm surprised! ! I walked around the store for a while, looking for my favorite shirt, and during that time everyone passed by me several times and added new clothes, but none of them spoke the same customer service terminology. It never came out. Completely ignored. Maybe the store is interested in buying used clothes, but not in selling them? That's what I thought. This is the first time I've been to a store with bad customer service. I felt so bad that I left the store after 10 minutes.”