TreFacStyle Kameari

“Basically bad customer service It's like a chain store that can't even tell if it's authentic or not. I was told that it looked like it had been used, but when I took it to another store, I received a price of 10,000 yen. I really don't like how it's called a fake in a roundabout way. It was real. Or are they not even able to handle products of this level? If it's clothes you don't need, I think it's better to take them with you than to throw them away, but there are many other buying stores nearby for branded items, so it's definitely best not to bring them here.”

“I am preparing to move and need to get rid of a large amount of clothes, so I ask Mr. Trefaq to buy them every day. I thought it would be a bad idea to always use the same store, so I ordered here for the first time. [Purchase amount] This was the lowest price without taking into account the brand and season. After that, I took it to another store, but the appraisal result was a fair amount. The amount has changed by one digit. Since there is a history of recent purchases, it may have made the customer feel uncomfortable, as if they had brought in something that was not priced at another store. This was also the first time that there were multiple items that were marked as unavailable for purchase. [Customer Service] I have business dealings with Torefaku and I know the staff at various stores provide customer service, but to be honest, I felt a sense of discomfort as I have seen in other people's reviews. When you meet them, they give off a slightly local impression, which may leave a slightly disappointing aftertaste for customers who use other stores. The location is very good, so I would like to use it again.”

“I often shop here, but this was my first time buying from here. They didn't have any vintage items and I brought a lot of them, but they happily bought them for me without making a single negative face. I got some money back, but it was a lot more expensive than I expected, so it was great!”

“I used it for the first time, but the purchase went smoothly! I am also satisfied with the purchase price! It might be a good idea to register on the app in advance! The only thing that bothers me is that it is difficult to distinguish between the purchase register and the regular register line.”

“I have bought and sold several times. They are open all the time, which is helpful. The purchase reception is open until 7:00 pm, so it's nice to be able to use it at night. There is a large selection of products, We have a wide variety of products, from affordable brands to high-end brands. Prices for the cheap brand items start from 480 yen, so it's fun and feels like you're actually getting a treasure. I think the evaluation will be divided because some of the staff are friendly and some are not. However, I don't have high expectations because I like clothes. I plan to go again regularly.”