Treasure Factory Hgashi-Osaka Minowa

“It's nice to have a store like this store that takes away things you no longer need, rather than throwing them in the trash. By the way, the staff at the store are very courteous. If you have something you don't need, why not try it out and pick it up?”

“Thank you for taking away the unwanted items from my house at a high price. The staff were also polite and kind.”

“It was a little disappointing. I can't see the price tags on the items in the showcase. As a result of my request, Since it wasn't the amount I expected, I felt bad about refusing and leaving, so I waited until the showcase was closed to thank them, but they treated me in an unfaithful and rough manner. I was disappointed because I received it. The inside of the store is clean, and I wonder if I happened to meet the former clerk.”

“I purchased about 15 items today. Before paying, I asked the cashier, a woman in her 60s, several questions (I didn't know what was inside, so she asked me to show it to her). They told me how to take it out of the box, gave me a proper explanation, and even when I said I was sorry, I didn't say anything. The most frustrating part was when I paid the bill. A glass container (accessory) was hit with a product, and a dull sound was heard, and the woman pretended not to know. When I asked, "Isn't it broken? Are you okay?", he didn't even apologize. The reply was, "Please check if it is broken." At other Torefac stores, they said, ``Since it's a glass product, we'll wrap it in bubble wrap.'' Do you have bubble wrap from here? If you hear that, you can get out some bubble wrap and wrap it yourself. I thought the way they handled things and the customer service was the worst. It's a shame because the store was clean and the other employees were kind.”

“I had it appraised around 5:50pm today, and I received a 1,000 yen bill with something like Corona printed on the back. The recipient feels bad. The assessed amount is good. You can also buy Pokemon cards. (Old-style Pokemon card too⭕️) I think the number of items is a little small.”