BOOKOFF PLUS The Big Akishima store

“Great fun”

“They carry a wide range of items, from manga and toys to clothes and tableware, and the wide selection makes it fun just to look around. They also buy items, so another appealing point is that they receive new products frequently. Most of the staff seem to be experienced, and they handle the accounting and procedures smoothly.”

“I used it for the first time in 10 years. I was surprised at how low the purchase price was, not only at this store but also at all group stores. I feel like I got a little more last time. Although he was a young staff member, I had some doubts as to whether he was really capable of making an assessment. An unopened best-of CD by a famous artist released last year costs 200 yen, a paperback version of a popular novel published within the last three months is 20 yen or 0 yen, and an unused smartphone cover costs 0 yen.Is this what it's like these days? I thought about taking it home because it was so cheap, but I thought it would be a good social studies lesson, so I decided to sell it. When I first looked at the product display, I saw that the same products were being sold for 10 to 20 times the price. I looked at the page on the company's website that describes the company's corporate philosophy, and I couldn't help but smile when I saw the words "...contribution to society...". It cost less than 500 yen for about 10 books, 1 unopened CD, 3 unopened smartphone cases and cover glasses, etc. I will no longer be using it and will donate the books I no longer need to after-school clubs and other organizations that are in demand.”

“The purchase price is low and the staff has a bad attitude. Especially the young female clerk in charge of clothes and branded goods has a very bad attitude. Even though it takes a long time to accept the purchase, they are looking at you from above, the way you say things is harsh, and you are not educating them. BOOKOFF is the perfect place to go to sell your trash.”

“Even if it is a used item, it will eventually end up in the hands of customers. I understand that you are busy, but I think it is wrong to place products directly on the floor when you don't know where so many people have walked. I would appreciate it if you could improve the situation.”